Customer Relationship Management

Build lasting relationships with your customers, understanding their preferences, requirements and behaviours.

  • 360° customer view
  • Leverage customer insight to enhance the relationship
  • Connect with your customers

The advanced customer view available in-store and at Head Office provides a 360° view of your customer, a powerful tool for any business.

The ConnectBI customer management solution has advanced search criteria for creation of customer lists and segmentation, allowing you to run customized queries over the data and then create and manage lists for further activity.

Target lapsed customers for re-engagement, make high value customers feel special with a thankyou; the list is endless.

Mixed with the Campaign engine you have powerful tools to ensure marketing drives revenue.

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